Your full-service partner.™

Inbound Call Center Support

 

Our inbound call center experience coupled with our newspaper sales experience provides a very effective blend to support your inbound needs. As in other areas, our experienced staff offers quality results. There are multiple options for providing inbound support.

 

 

Inbound Call Center Options:

 

 We can set up programs on an hourly basis, commission, or a cost per call basis, depending upon the inbound calling project. Our call centers offer sufficient support for large call volume, plus we have excellent expansion options based on long-term commitment.

 

Program advantages:

 

For this program, there are distinct advantages for outsourcing. These include:

 

· No need for additional internal FTE’s and associated, escalating salary and benefit costs.

· No need for involvement by your internal managers and staff. Once the program is set up based on your specifications and our discussion, it will be a turn-key operation. You just send us the files for calling; you get the results.

· Reporting based on your needs.

· Experience. We are experienced in inbound call centers and  telemarketing sales.

Impact Sales Solutions, Inc.